As we near our ten-year anniversary and begin strategic planning for the next ten years, ReFrame seeks a Research Associate to support our growing body of narrative research. We are a powerful, high-aspiring staff team made up of people with diverse experiences and identities committed to building a narrative ecosystem capable of transforming the world around us toward a common sense rooted in multi-racial democracy and an economy that works for all of us.
In line with our lineage and our aspirations, we actively work to build a resilient organization. Our culture is rooted in care, curiosity, creativity, humor, innovation, and a commitment to excellence in the service of liberation. We lead with anti-racist, pro-queer and trans, working-class, disability justice, and feminist values. We believe liberation is a journey, leaning into learning and enacting how to be curious and rigorous stewards of liberation.
ReFrame is a remote-first organization and is fiscally sponsored by the Proteus Fund which partners with foundations, advocates, and individual donors to advance democracy, human rights, and peace.
The Research Associate advances narrative and network monitoring and research including supporting a diverse range of research methodologies across projects, data maintenance, report writing, and production.
Position & Compensation
This is a full-time, exempt position that reports to the Manager of Narrative Research & Learning.
The starting compensation for this role is based on a range between $57,500 and $80,000.
This is a remote position based in the United States. U.S. East and Central Time Zone Preferred. We are not currently accepting applications for those residing outside of the U.S.
Application Close Date & Target Start Date
Applications are accepted through March 31, 2023. The target start date for this position is May 31, 2023.
We are seeking a collaborative teammate who supports implementing projects from start to finish, who proposes solutions to support organizational goals, and who brings ambition, creativity, and passion to this work. You should have:
A Transformative People-Centered Approach
You have strong alignment with ReFrame’s vision, mission, and approach putting the values of racial, gender, and economic justice – and their intersections – into action in the work environment and beyond. You are self-reflective, tend to your leadership growth, and proactively engage and build a culture of feedback.
An Endless Love for Spreadsheets and Stories
We’re kidding, kind of - ReFrame’s research integrates both lived experiences of our team and organizational research partners, as well as the power of machine intelligence. You enjoy swimming in seas of spreadsheets to support the sensemaking of the data at hand both for your team and for training participants and partner organizations. You believe both qualitative and quantitative data are necessary for research analysis rooted in justice and liberation. You know that data is only as good as the story you can tell with it and don’t shy away from taking the stage to present findings.
An Orientation to Movement Building, Design Thinking, and Hypothesis Setting
Research is not the end-all, be-all and you are committed to leveraging research for the greater good and building narrative power. You bring an intersectional lens to all aspects of research, consider research design as part of your work planning process, and work with teammates to set clear hypotheses as part of the design process and in line with broader organizational goals.
Project Implementation Rooted in Curiosity & Creative Rigor
You can collaborate with cross-functional teams moving toward a common vision and goal. You are excellent at time management while both taking direction and offering solutions and ideas when there are blockers. You are able to pivot when directed and love feedback. You hold high standards of excellence of work in your purview. You can leverage a beginner’s mind and curiosity while engaging different perspectives and methods. You manage yourself with high organization skills to meet deadlines and manage multiple priorities at once.
Organizations are only as strong as the teams that move them forward. You are skilled at working across the spectrum of roles and capabilities in the organization. You can build constructive and effective relationships grounded in trust, proactive communication, and shared commitment to the common purpose of the organization.
Narrative Research: Network Monitoring, Narrative Analysis, and Storytelling
At the direction and guidance of program coordinators, managers and directors implement discreet pieces of programs for narrative research including but not limited to
- Participate in narrative scans across publications, accounts, and platforms spanning the ideological and values spectrum and across a wide range of issues to
Discern between narrative and story
Identify audiences and networks
Identify patterns, trends, and gaps
Support monitoring volume baselines and networks of core narratives
Support synthesizing large amounts of information into strategic narrative insights
Support data interpretation through strategic communications and storytelling tactics to convey research insights to diverse audiences through multimedia vehicles including writing, social media content production, and public presentations
At the direction and guidance of program coordinators and managers implement data maintenance including but not limited to
Implement systematized maintenance of text-based data
Support creating datasets with a lens toward data management best practices and countering bias
Support innovation of systems and tools for data management and maintenance
Project Implementation from Writing to Production
At the direction and guidance of program coordinators and managers, implement discrete pieces of research projects including but not limited to
Implement narrative research product tasks from research design to final production
Maintain relationships with partners and vendors through timely and clear communications in line with ReFrame values, goals, and timelines
Participate in project meetings including feedback on agenda development
Implement project logistics from virtual and in-person events and training to research products
Support project evaluation and learning
Cross-Project Engagement: Training, Curriculum, and Action Support
At the direction and guidance of program coordinators, managers, and directors:
Maintain strong relationships for cross-functional projects across internal teams and program participants and partner organizations
Collaborate across teams to support training content and curriculum
Collaborate across teams to support the integration of narrative research and narrative action projects
Organizational Ambassadorship, Development and Strategy
Participate in organization-wide strategy conversations and evaluation
Represent Reframe values across projects and programming
Participate in organizational development including quarterly work planning, feedback on policies, drafting project plans, and more.
Work with the supervisor to develop a leadership development plan and an individual work plan in line with organizational and project goals.
QUALIFICATIONS & COMPETENCIES
Commitment to the mission and values of a progressive social justice organization
Culturally aligned with an organization that is committed to movement-facing work, grounded in racial and gender justice, flexible, and accountable to multiple stakeholders
- Orientation toward strategy and movent-building with some experience with power building organizing coalitions, organizations, and networks including
Familiarity with progressive social movements
Familiarity with power building organizing and other change methodologies
Familiarity with narrative and strategic communications development and implementation
- 3+ years executing programs in non-profit, for-profit, or philanthropic settings or commensurate with experience
Experience working both independently and in multi-dimensional teams with the ability to collaborate on complex projects
Strong time management skills
Experience elevating blockers to supervisor
Proficiency in data management, including excel skills
Proficiency in written and verbal communication skills for a range of audiences
Meticulous attention to detail
Proficiency in compelling data storytelling
- Thrives in remote teams and work environments including agility with remote work tools, such as:
Google Work Space
Asana or similar digital project management tools
Airtable or equivalent software
Microsoft Office Suite
Not required but welcome competencies: bilingual or multilingual, data visualization, design language, and natural language processing.
Authorization to work in the U.S. and based in the United States
We value candidates who can demonstrate capability and articulate how prior experiences will help them transition into this role.
ReFrame is a distributed and remote-first organization that requires staff to work from a dedicated workspace at home that is conducive to them meeting the responsibilities of their role at ReFrame. This position will collaborate with staff and vendors who are based across multiple time zones in the United States and sometimes internationally. You should be prepared to work from home. In addition to a home internet allowance and resources for home offices, ReFrame also provides a modest allowance for hot desks in co-working spaces.
Work Schedule & Travel
This position requires the ability to work remotely within office hours from 8 AM to 6 PM EST, Monday through Thursday, with some flexibility. We offer a flexible Friday schedule except when running critical programming. ReFrame maintains organization-wide no-meeting blocks and days that allow for focused work.
Employees are required to travel and be in person with other staff for relationship building and work planning minimally twice a year. Other travel related to programming, professional conferences, etc., is required up to 30% time for this position. This position may also require occasional night and weekend hours to support organizational work.
Work is performed primarily in a home office environment with some travel required. This role involves long periods of computer work. This position requires the ability to communicate with colleagues and partners via phone, video conferencing, Slack, email, and other platforms.
Covid-19 Vaccination Transparency
In an effort to maintain and safeguard staff’s health, well-being, and safety, and due to travel and in-person interaction requirements of this role during employment, Proteus Fund requires all employees to be vaccinated prior to their employment and adhere to the regular upkeep of COVID-19 vaccination requirements as per CDC recommendations while employed. Proof of the CDC-recommended level of COVID-19 vaccination is required as a condition of employment with Proteus Fund.
Health and Wellness
We offer comprehensive health, dental, vision, and mental health coverage with options for family coverage available on your first day of work. Health insurance includes extensive coverage for fertility and transgender health. Additionally, employees can opt into flexible spending accounts (including dependent care accounts), as well as life insurance and disability options. Each employee also gets an annual $500 wellness bonus and access to wellness subscriptions like the Calm mediation app and You Need a Budget.
We offer a robust 401(k) (including Roth options) and contribute 10% of your annual salary into your 401k plan each pay period (regardless of staff participation). Organization contributions are fully vested at hire and there is no waiting period. Staff can also contribute more to their 401(k) if they wish.
Professional Development Allowance
ReFrame provides all staff members with an annual allowance for professional and leadership development.
Technology & Office Equipment
ReFrame employees each receive a laptop, cellphone, and associated technology and hardware that allows for the execution of their responsibilities. Employees also receive the office equipment they need for establishing a dedicated workspace in their home as well as an internet allowance.
🏝 Fifteen days paid vacation the first year, 20 days vacation in subsequent years 🗓 Fifteen paid holidays and various office closures adjacent to major holidays
🏥 Fifteen sick days per year
🌸 Three personal days per year
👥 12 weeks paid family leave
HOW WE HIRE
ReFrame’s interview process is designed so that we can get to know each other. The average interview process, depending on the role, can range from 2 to 3 months from the initial application period to the final offer. This time allows us to build diverse candidate pools and ample space for candidates to get to know more about our work and the role. While the process can vary it typically looks like:
Meet the Hiring Manager
In this short first call, the hiring manager aims to get to know you and your story beyond your application materials. This is also a chance for you to ask first questions about the role and about ReFrame.
This interview happens over Zoom with members of the hiring committee which is two to three people including potential direct reports and other colleagues you would work with.
Skill Assessment & Reference Checks
You are given a short essential skills assessment or simulation for the role. At this stage we also complete reference checks with former managers, colleagues, and, if relevant, direct reports.
This is the last stage of the interview process. This interview is with the hiring manager and one to two other people depending on the position. We conduct the final interview by Zoom (with closed captioning) or in-person.
If you need accommodations in any step of the application process, please indicate on the application or contact: email@example.com or call (929)395-9268.
"ReFrame is building narrative power and we’re doing it with creativity, rigor, and joy. We work with an amazing network of organizations and leaders -- from grassroots community organizing groups to national alliances -- to shift common sense toward liberation."
Jen Soriano Co-Founder & Advisory Board Chair Read more about our lineage.
We Build Narrative Power to Win
ReFrame builds narrative power to win. We invest in people — strategists, creatives, leaders, and dreamers — developing the skills, acumen, and networks we need to advance just narratives at scale. We use powerful technology to understand narratives across society in real-time, gain strategic insight, and forecast arising opportunities.
We develop strategies, curate stories and mobilize networks to advance narratives that light the way to justice, liberation, healing, and freedom for all people and the Earth.
Since ReFrame’s founding in 2014, we’ve trained and coached over 7,000 people, published cutting-edge narrative research reaching thousands, and accompanied hundreds more in developing and executing powerful narrative strategies and actions. We partner with local, regional, national, and international organizations and networks working for justice, equity, freedom, and liberation for all people and the planet.
In line with our lineage and our aspirations, we actively work to build a resilient organization. Our culture is rooted in care, curiosity, creativity, humor, innovation, and a commitment to excellence in the service of liberation. We lead with anti-racist, pro-queer and trans, working-class, disability justice, and feminist values. We believe liberation is a journey, leaning into learning and enacting how to be curious and rigorous stewards of liberation. ReFrame is a remote-first organization and is fiscally sponsored by the Proteus Fund which partners with foundations, advocates, and individual donors to advance democracy, human rights, and peace.